Privacy Policy – Glamplex.pk

At Glamplex.pk, your privacy is extremely important to us. This policy outlines how we collect, use, protect, and disclose your personal information when you use our website and services.

1. Information We Collect

We collect personal information that you voluntarily provide, including but not limited to:

• Full name

• Contact number

• Email address

• CNIC/Passport number (if required)

• Payment details

• Booking preferences

We may also automatically collect data such as IP addresses, browser type, device information, and cookies to improve user experience.

2. How We Use Your Information

Your information is used to:

• Confirm and manage your bookings

• Communicate with you regarding services and updates

• Improve our website and customer service

• Comply with legal and regulatory requirements

3. Data Security

We use secure technologies and practices to protect your data. While no method is 100% secure, we strive to protect your personal information to the best of our ability.

4. Third-Party Sharing

We do not sell or trade your personal information. However, we may share it with trusted third-party service providers for booking and operational purposes, under confidentiality agreements.

5. Cookies

Our website uses cookies to enhance user experience. You can choose to disable cookies through your browser settings.

6. Your Consent

By using our website, you consent to our privacy policy.

7. Changes to This Policy

We may update our privacy policy from time to time. All changes will be posted on this page with an updated effective date.

Last Updated: 1st Feb, 2024

For any privacy-related questions, please contact us at info@glamplex.pk

Refund Policy – Glamplex.pk

At Glamplex.pk, we aim to deliver a high-quality luxury glamping experience. Due to the nature of our services and advance arrangements made for your stay, all bookings are strictly non-refundable.

Important Notes:

• No Refunds will be provided under any circumstances once a booking is confirmed.

• This includes, but is not limited to:

  • Personal change of plans

  • Illness or emergencies

  • Travel issues

  • Political unrest or law and order situations

  • Natural disasters such as thunderstorms, heavy rain, floods, or any other act of God

We highly recommend that our customers consider travel insurance for added protection in case of unexpected situations.

By booking with Glamplex.pk, you acknowledge and agree to this no refund policy.